For the consumer disputes arising out of this contract in connection with the online sale of goods and services between Juwelier Pernter SAS and the consumer, we already guarantee our participation in the Alternative Dispute Resolution Procedure at the ODR office "Onlineschlichter.it":

Zwölfmalgreiner Strasse 2
39100 Bozen (BZ) Italy
Tel. 0471 975597, Fax 0471 979914

The complaint to Onlineschlichter.it can be submitted through the website www.onlineschlichter.it. The complaint can also be submitted through the Platform of the EU Commission regarding online dispute resolution: http://ec.europa.eu/odr